Frequently Asked Questions
Bookings, payments and tips for your trip to Turkey
Find answers to the most common questions about our tours and services.
The flight lasts 1 hour. This duration may be 10 minutes more or less depending on weather conditions.
The balloon tour begins approximately 1.5 hours before sunrise, so that you fly as the sun rises on the horizon.
It includes hotel transfers, a light breakfast before the flight, a champagne toast and full insurance. At the end of the ride there is a celebration and a certificate is issued.
No, it is optional. Its price varies with the season and availability, and weather conditions may prevent take-off on some days. Our agency takes care of securing the best-quality option for you.
No, the hot air balloon ride in Cappadocia is optional and not included. Weather conditions may prevent takeoff on certain days, and our agency takes care of securing the best quality option if you wish to enjoy this experience.
Each basket carries a maximum of 24 people.
No, the hot air balloon ride is an optional activity, as is the jeep safari. Weather conditions may prevent take-off on certain days, and our agency takes care of securing the best option for anyone who wants to enjoy the experience.
No, the hot air balloon ride is optional, as is the jeep safari. Weather conditions may prevent take-off on certain days, and our agency takes care of securing the best quality option for anyone who wishes to do it.
No, it is optional and can be done before the second day's tour. Its price varies with the season and availability, and the weather may prevent take-off on some days.
The balloon flight is optional and not included. Weather conditions may prevent take-off on certain days, and our agency takes care of securing the best option through its contacts in Cappadocia.
The accommodation tax, the international plane ticket, the balloon ride and the jeep safari in Cappadocia (both optional), personal expenses and tips are not included. The balloon takeoff may be prevented by weather conditions.
Yes, you can opt for an optional balloon flight before the second day's tour. The balloon ride is not included in the package.
It does not include the international flight, the accommodation tax, lunches, the hot air balloon, the Jeep safari, the Chios excursion, personal expenses or tips.
It includes the Bosphorus cruise, private transportation for one day and water or tea. It does not include entrance fees to museums and historic sites such as Hagia Sophia, Topkapi, the Basilica Cistern, Galata Tower or Dolmabahçe, nor personal expenses.
To complete the booking, a deposit of 20% of the total trip is requested, and the remaining amount is paid in cash on the first day in Istanbul. The balance can also be paid by credit card, with an additional 5% charge, or with Paypal.
Yes. The tour can be customized, and before or after booking our guides help you create the ideal itinerary. We offer customized tours for 1 to 20 people.
Yes, you can also book just the 2-day tours, without accommodation. The tour is available any day and is tailored to your preferences.
Yes, the itinerary can be adjusted to your time and interests; just let us know when booking. You can write to us on WhatsApp at +90 546 559 25 00 or at info@tourprivadoporestambul.com.
To complete the booking we request a deposit of 20% of the total trip. You can contact us on WhatsApp at +90 546 559 25 00 or at info@tourprivadoporestambul.com.
To complete the booking, a deposit of 20% of the total trip is requested, and the remaining amount is paid in cash on the first day in Istanbul. If you prefer to pay the balance by credit card, an additional 5% bank fee applies, or you can pay with PayPal. To book, message us on WhatsApp at +90 546 559 25 00.
To complete the booking, a deposit of 20% of the total trip is requested and the remaining amount is paid in cash on the first day in Istanbul. You can message us on WhatsApp at +90 546 559 25 00 or write to info@tourprivadoporestambul.com.
The current price is shown on the tour page, where the departure dates are also listed. To book, write to us on WhatsApp at +90 546 559 25 00 or at info@tourprivadoporestambul.com.
To complete the booking, a deposit of 20% of the total trip is requested and the remaining amount is paid in cash on the first day in Istanbul. You can message us on WhatsApp at +90 546 559 25 00 or write to info@tourprivadoporestambul.com.
To complete the booking, a deposit of 20% of the total trip is requested, and the remaining amount is paid in cash on the first day in Istanbul. If you prefer to pay the balance by credit card, an additional 5% bank fee applies, or you can pay with PayPal. To book, message us on WhatsApp at +90 546 559 25 00.
It does not include the international flight, the accommodation tax, the balloon, the Jeep safari, personal expenses or tips. The current price is shown on the tour page; to book, write to us at info@tourprivadoporestambul.com.
To complete the booking, a deposit of 20% of the total trip is requested and the rest is paid in cash on the first day in Istanbul. You can contact us on WhatsApp at +90 546 559 25 00 or at info@tourprivadoporestambul.com.
We request a deposit of 20% of the total trip and the remaining amount is paid in cash on the first day in Istanbul. If you prefer to pay the balance by card, a 5% charge applies, or you can pay with Paypal.
To complete the booking, a deposit of 20% of the total trip is requested, and the remaining amount is paid in cash on the first day in Istanbul. If you prefer to pay the balance by credit card, an additional 5% bank fee applies, or you can pay with PayPal. To book, message us on WhatsApp at +90 546 559 25 00.
To complete the booking, a deposit of 20% of the total trip is requested, and the remaining amount is paid in cash on the first day in Istanbul. If you prefer to pay the balance by credit card, an additional 5% bank fee applies, or you can pay with PayPal. To book, message us on WhatsApp at +90 546 559 25 00.
Yes, if you have the red tour or the green tour, you can do them after the balloon ride. The current price is shown on the tour page; to book, write to us on WhatsApp at +90 546 559 25 00.
You can message us on WhatsApp or call us at +90 546 559 25 00, or send an email to info@tourprivadoporestambul.com. We are an agency with TÜRSAB license A-9759.
To complete the booking we request a deposit of 20% of the total trip. You can write to us on WhatsApp at +90 546 559 25 00 or at info@tourprivadoporestambul.com.
The current price is shown on the tour page. To book or ask questions, write to us on WhatsApp at +90 546 559 25 00 or at info@tourprivadoporestambul.com.
The current price is shown on the tour page. To book or ask questions, write to us on WhatsApp at +90 546 559 25 00 or at info@tourprivadoporestambul.com.
It includes the flights from Istanbul to Kayseri and back to Istanbul, all transfers, two days of excursions with a Spanish-speaking guide, lunch, transportation and entrance fees, one night in a cave hotel with breakfast, and all taxes.
It is 9 nights and 10 days through Istanbul, Cappadocia, Ephesus and Pamukkale, with stops in Ankara and Bursa as well. The tour starts in Istanbul.
The tour includes two domestic flights, Istanbul, Kayseri and back to Istanbul. We pick you up at your hotel in Istanbul, and on the way back we transfer you to your hotel in the city again.
It starts at the Kusadasi Cruise Port. On your arrival, our professional guide will be waiting for you with a personalized sign with your name.
It is a spiritual journey to explore the historic churches mentioned in the Book of Revelation and deepen your personal connection with the sacred scriptures. The tour starts in Istanbul.
The tour includes a panoramic view of the Bosphorus Bridge, a 2-hour cruise, the Golden Horn, the Spice Bazaar, the Süleymaniye and Rüstem Paşa mosques, and the Balat and Karaköy neighborhoods.
It is a 6-day, 5-night trip departing from Istanbul that covers Cappadocia, Ephesus, Pamukkale and Bursa. There are guaranteed departures every day.
The tour starts in Istanbul and covers Istanbul, Cappadocia, Ephesus and Pamukkale: from Hagia Sophia and the Bosphorus to the valleys of Cappadocia, the Library of Celsus and the Pamukkale travertines.
The tour includes Hagia Sophia, the Blue Mosque, the Hippodrome of Constantinople, Topkapi Palace, the Basilica Cistern, and it ends at the Grand Bazaar.
The starting point is the Istanbul Cruise Port: your guide and driver pick you up at Galataport. The end point is Galata Port.
The route covers Kadıköy, Üsküdar and its Old Market, Camlıca Mosque, Ortaköy Square and Ortaköy Mosque, Galata Tower, and ends at Dolmabahçe Palace.
It includes the flights from Istanbul to Cappadocia and back, airport and hotel transfers, 2 hotel nights with breakfast and dinner, 1 lunch, entrance fees to the sites visited and 2 days of touring in a private vehicle with a professional Spanish-speaking guide.
It is a complete tour of Istanbul that also includes a flight to Cappadocia and the North Cappadocia Tour.
It is an 11-night, 12-day trip covering Istanbul, Cappadocia, Ephesus with the House of the Virgin Mary, Kuşadası, and Pamukkale with the ancient city of Hierapolis. The starting point is Istanbul.
The package devotes 3 days to Istanbul and 2 days to Cappadocia. The tour starts in Istanbul and ends with the return flight from Cappadocia to Istanbul.
It is a 3-day tour of European and Asian Istanbul, from its most iconic monuments to hidden corners that only locals know. The tour starts in Istanbul.
The tour starts in Istanbul: we pick you up at your hotel and take you to the airport for the morning flight to Cappadocia. The international plane ticket is not included in the package.
The tour lasts 7 hours and its starting point is Istanbul, Turkey.
The description presents it as a 4-day, 3-night trip, and the itinerary runs from Day 1 to Day 4, with the return to Istanbul at the end.
The tour lasts 6 to 7 hours and its starting point is Istanbul, Turkey.
There are 4 nights in Istanbul with breakfast included, 3 nights in Cappadocia, 3 nights in Kuşadası and 1 night in Pamukkale, the last three with breakfast and dinner included.
Route 1 covers Hagia Sophia, the Blue Mosque, the Hippodrome of Constantinople, Topkapi Palace, the Basilica Cistern and ends at the Grand Bazaar.
Day 1 covers Hagia Sophia, the Blue Mosque, the Hippodrome, Topkapi, the Basilica Cistern and the Grand Bazaar; Day 2 is a 2-hour cruise on the Bosphorus and the Golden Horn; Day 3 includes Kadıköy, Üsküdar, Ortaköy, Galata, Dolmabahçe, Balat and Karaköy, among others. Topkapi and the Cistern close on Tuesdays.
The tour lasts 5 days and its starting point is Istanbul, Turkey.
The tour lasts 6 to 7 hours and the starting point is Istanbul, Turkey.
It includes all domestic flights, all accommodations, all airport transfers, tours with a private vehicle and guide in Cappadocia, Ephesus, Pamukkale and Istanbul, and the Bosphorus cruise.
It is not a private tour but a small-group trip with a maximum of 16 people. If there are 6 or more travelers, we can organize the route privately on the dates that suit you best.
No, the tour is designed to travel around Turkey without including Istanbul, but we can add the Istanbul tour if you request it. We can also customize the program to suit you.
The visit can last 1, 2 or 3 days. The second day of the program is optional.
The tour lasts from 5 to 8 hours. The itinerary is flexible and can be adjusted to your available time.
The second day is the Northern Cappadocia Tour, or Red Tour: Uçhisar Castle, Göreme Open Air Museum, Love Valley, Avanos, Imagination Valley (Devrent) and Pasabağ, the Monks Valley.
The first day covers the Old City of Istanbul: the Hippodrome of Byzantium, the Blue Mosque, Topkapi Palace, Hagia Sophia and the Grand Bazaar. You go inside the Blue Mosque to appreciate its architecture and mosaics.
There are three routes: Route 1 through Hagia Sophia, the Blue Mosque, Topkapi and the Grand Bazaar; Route 2 with a Bosphorus cruise, Balat and Karaköy; and Route 3, Pearls of Istanbul, through Kadıköy, Üsküdar, Ortaköy and Dolmabahçe.
Pick-up at your hotel in Istanbul is at 03.45-04.00 in the morning to go to the airport, and the flight to Kayseri departs at 06.40. There you are met and taken directly to the tour area.
Yes. We have a team of guides with more than 10 years of experience, specialized in providing high-quality guidance in Spanish.
Yes. It is a tour by vehicle with a Spanish-speaking guide, provided by a team of highly experienced guides who specialize in offering high-quality guidance in Spanish.
Aboard an elegant private boat you will sail for 2 hours along the Bosphorus, taking in Ottoman palaces, historic fortresses and modern skyscrapers on both shores of the strait.
You fly from Istanbul to Cappadocia and from Cappadocia to İzmir, continuing by road to Kuşadası. From the Ephesus area to Pamukkale you travel by private vehicle, since the short distance makes a flight impossible, and the return to Istanbul is by road via Bursa.
A private vehicle picks you up at your hotel in Istanbul and takes you to the airport for a direct flight to İzmir. There our local representative welcomes you and transfers you to the hotel.
It includes 4 nights in Istanbul with breakfast, and 2 nights in Cappadocia, 2 in Kuşadası and 1 in Pamukkale with breakfast and dinner. Lunches during the tour are not included.
Yes, airport to hotel transfers at each destination are included, as well as the domestic flights from Istanbul to Cappadocia, from Cappadocia to Izmir and back to Istanbul. The international plane ticket is not included.
Pick-up at your hotel in Istanbul is at 03.45-04.00 in the morning to go to the airport, and the flight to Kayseri departs at 06.40. The exploration of northern Cappadocia begins at around 10.00.
On Day 4 we pick you up at your hotel in Istanbul and take you to the airport for the morning flight to Cappadocia. The round-trip plane tickets and the transfers between the airport and the hotel in Cappadocia are included.
The first stop is the House of the Virgin Mary; then you explore Ancient Ephesus, visit the Basilica of St. John and make a brief stop at the Temple of Artemis.
Yes. You are picked up from your accommodation in Göreme, Ürgüp, Avanos or Uçhisar and taken to the balloon company's office; after landing, you are transferred back to your hotel. For other areas, please contact us.
International airfare, accommodation tax, personal expenses and tips are not included. The balloon ride, the jeep safari in Cappadocia and the excursion to the Greek island of Chios are optional.
Yes. On Route 2 you enjoy a 2-hour cruise on the Bosphorus aboard a private boat and sail toward the Golden Horn. Afterwards you visit the Spice Bazaar, the Süleymaniye and Rüstem Paşa mosques and the Balat and Karaköy neighborhoods.
Yes. The excursions are led by a professional Spanish-speaking guide, with a private vehicle at your disposal during all excursions.
It includes Kadıköy, Üsküdar and its Old Market, Camlıca Mosque, Ortaköy Square and Mosque, Galata Tower and Dolmabahçe Palace.
Yes. We have a team of guides with more than 10 years of experience, specialized in providing high-quality guidance in Spanish.
The northern Red Tour includes Uçhisar Castle, the Göreme Open-Air Museum, Love Valley, Avanos, Devrent and Pasabağ. The southern Green Tour includes the Göreme Panorama, Kaymaklı Underground City, Ihlara Valley, Selime Monastery, an onyx demonstration and Pigeon Valley.
The third day is the Southern Tour, or Green Tour: Göreme Panorama, Kaymaklı Underground City, Ihlara Valley, Selime Monastery, an onyx demonstration and Pigeon Valley. At the end we transfer you to the airport for the return flight to Istanbul.
It is a 2-hour cruise aboard a private boat, with views of Ottoman palaces, historic fortresses and skyscrapers, sailing towards the Golden Horn.
It includes a panoramic view of the Bosphorus Bridge, a 2-hour Bosphorus cruise, the Golden Horn, the Spice Bazaar, the Suleiman Mosque, the Rustem Pasha Mosque and the Karaköy neighborhood.
It includes the Spanish-speaking guide, entrance to Camlıca Mosque, water or tea, and private transportation in high-end, air-conditioned vehicles between each of the destinations.
This tour is done on foot through the old city of Istanbul. For those who wish it or who have a disability, a private vehicle can be assigned at an additional cost according to the current rate.
Yes. It includes airport, hotel and airport transfers at each destination, a private vehicle on all excursions and the listed entrance fees, such as Hagia Sophia, Göreme, Ephesus, the House of the Virgin Mary and Hierapolis.
On Day 2 you visit Smyrna with the Church of St. Polycarp, Pergamon and Thyatira. On Day 3 you tour Sardis, Philadelphia, Hierapolis and Laodicea, returning to İzmir in the evening.
It includes 2 nights in Cappadocia with breakfast, 2 nights in Kuşadası with breakfast and dinner, and 1 night in Pamukkale with breakfast and dinner.
You visit the Odeon, the Marble Road, the Fountain of Trajan, the Temple of Hadrian, the Roman Baths, the Library of Celsus and the Great Theater, with a capacity of 25,000 spectators.
On the first day you explore the north of Cappadocia: Devrent Valley, Monks Valley, Avanos, the Göreme Open-Air Museum and Uchisar, with lunch included. Around 17.00 we take you to your cave hotel.
On the first day, in the north, you visit Devrent Valley, Monks Valley, Avanos, the Göreme Open Air Museum and Uchisar. On the second day, in the south, Kizilcukur, Cavusin, Imagination Valley, the Underground City and the Pigeon Valley House, among others.
It includes water or tea and a walking tour through the old city of Istanbul. We offer customized tours for 1 to 20 people; for groups of more than 20 people, please contact us.
It includes the Bosphorus cruise, private transportation for one day and water or tea. We also have a team of highly experienced guides specialized in providing guidance in Spanish.
It includes the private visit from the port, transport in a private van with pick-up and return to the port, and a Spanish-speaking guide. We arrange personalized tours for 1 up to 20 people, adapted to your interests and timing.
Day 4 is dedicated to Ephesus, with the Great Theater, the Library of Celsus, the Temple of Hadrian and the Terrace Houses. Afterwards you visit the House of the Virgin Mary and the Basilica of St. John, before the return flight from İzmir to Istanbul.
Yes. We have a team of guides with extensive experience, specialized in providing high-quality guidance in Spanish.
No, those entrance fees are not included in the tour price, and neither are personal expenses. To spare you long lines in peak season, we buy the tickets on your behalf.
It is a small-group trip with a maximum of 20 people. If there are 6 or more of you traveling, we can organize the route privately on the dates that suit you best.
After breakfast you tour the south of Cappadocia: Kizilcukur, Cavusin, Imagination Valley, the Underground City and Pigeon Valley, with lunch. Then you go to the airport for the 21.40 flight and we transfer you to your hotel in Istanbul.
Yes. Your driver will take you back to the port with enough time to continue your cruise voyage.
No. Entrance fees to museums and historic sites are not included, so that you can choose the attractions that interest you. You can also visit places such as Topkapı and Ayasofya without going inside, with explanations from the courtyard.
Yes. It includes two days of excursions in Cappadocia with a Spanish-speaking guide, as well as transportation and entrance fees to the tourist sites.
Yes, it is a private group tour. We offer customized tours for 1 to 20 people, and each tour is designed individually to guarantee personalized attention.
It includes the domestic flights, the transfers in Cappadocia, 2 lunches in Cappadocia at a local restaurant with chicken, meat or vegan menu options, the entrance fees in Cappadocia, 3 days of private tour in Istanbul and 2 days of tour in Cappadocia in a private vehicle, with Spanish-speaking guides.
Entrance fees to museums and attractions, breakfast, lunch and drinks are not included. Personal expenses and tips, which are suggested, are not included either.
It includes all domestic flights, all accommodations, all airport transfers, tours with vehicle and everything indicated in the itinerary. You are accompanied by a licensed tour guide specialized in tours of the 7 Biblical Churches.
No. Entrance to museums and historic sites such as Hagia Sophia, Topkapi Palace, the Basilica Cistern, Galata Tower and Dolmabahçe Palace is not included, nor are personal expenses. If you need a private vehicle due to special needs, it is offered at an additional cost.
All entrance fees to the Göreme Open Air Museum, Uçhisar Castle, the Ephesus archaeological site, the House of the Virgin Mary and Hierapolis are included. The trip has Spanish-speaking guides and a high-end private vehicle with air conditioning on all excursions.
Personal expenses are not included. If you would like a private vehicle, for example due to a disability or special need, you will be given the current rate as an additional cost.
It includes one night of accommodation in a cave hotel with breakfast, and lunch on both excursion days, with drinks not included.
It includes the private visit from the port and transport in a private van with pick-up and return to the port, for groups of 1 to 30 people. Our guides have more than 10 years of experience and provide guidance in Spanish.
Yes. The tour can be customized to your preferences, and before or after booking our guides will help you create the ideal itinerary.
The North Tour includes Uçhisar Castle, the Göreme Open Air Museum, Love Valley, Avanos and Pasabağ Valley. The South Tour includes the Kaymakli underground city, Ihlara Valley, Selime Monastery and Pigeon Valley.
Accommodation tax, international airfare, the balloon ride, personal expenses, tips and drinks at lunch are not included. A single room carries a 40% supplement.
Entrance fees to archaeological sites and museums in Istanbul, the balloon ride in Cappadocia, personal expenses and tips are not included.
Entrance fees to museums and attractions, breakfast, lunch, drinks, personal expenses and tips, which are suggested, are not included.
The domestic flights have a limit of 15 kilos of checked baggage and 8 kilos of hand baggage per person.
The domestic flights have a limit of 15 kilos of checked baggage and 8 kilos of hand luggage per person.
There is a classic hotel option, such as Pearl of Cappadocia or Monark Hotel in Cappadocia, and a luxury option with 5* hotels. The choice is subject to availability and, if they are not available, an alternative of similar or higher category is provided.
There are two categories, Classic Hotels and Luxury Hotels. In Istanbul, for example, the classic option is Icon Hotel Bomonti or Mayi Hotel, and the luxury option is Barceló Istanbul or similar.
The tour includes 1 lunch in Cappadocia at a local restaurant, with chicken, meat or vegan menu options.
Yes. There are free mornings in Istanbul and in Cappadocia before the flights, and day 9 is a free day in Kuşadası to enjoy the coast. On that day it is possible to take a trip to the Greek island of Samos, subject to availability.
Yes. According to the tour information, Topkapi Palace and the Basilica Cistern are closed on Tuesdays.
Yes. According to the program, Topkapi Palace and the Basilica Cistern are closed on Tuesdays, which is worth keeping in mind when planning Route 1.
The tour offers a choice of classic or luxury hotels, and the choice is subject to availability at the time of booking. If the hotels mentioned are not available, an alternative of similar or higher category is provided.
Yes. According to the tour information, Topkapi Palace and the Basilica Cistern are closed on Tuesdays.
Personal expenses and tips are not included. The evenings in İzmir are free to explore the city, and the guide recommends the best places to dine.
Day 8 is free to explore Kuşadası or İzmir at your own pace. There is also an optional excursion to the Greek island of Chios, a short ferry ride away.
Yes, we offer the option of assigning private vehicles to those who wish it or who have a disability, for a comfortable and accessible experience. This service has an additional cost at the current rate.
Children under 6 years old are not allowed on balloon flights.
Weather conditions may prevent take-off on certain days. If balloon flights are canceled due to weather conditions, the full payment is refunded.